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Terms of Service

Last updated: [INSERT DATE]

Welcome to Perks HVAC. By using our website or services, you agree to these Terms of Service. Please read them carefully.

1. Services

Perks HVAC provides heating, ventilation, and air conditioning (HVAC) services including but not limited to installation, repair, maintenance, and consultation. All services are subject to availability and may vary based on location.

2. Estimates and Pricing

  • Estimates are provided based on information available at the time of assessment.
  • Final pricing may vary based on actual conditions discovered during service.
  • We will communicate any significant changes before proceeding with additional work.
  • Promotional pricing and discounts are subject to specific terms and expiration dates.

3. Scheduling and Appointments

  • Appointment times are estimates and may vary due to factors beyond our control.
  • We will make reasonable efforts to notify you of any delays.
  • Cancellations should be made at least 24 hours in advance when possible.
  • No-shows or late cancellations may be subject to a service call fee.

4. Payment Terms

  • Payment is due upon completion of services unless otherwise agreed.
  • We accept major credit cards, checks, and approved financing options.
  • Equipment purchases may require deposits.
  • Past due accounts may be subject to collection fees and interest charges.

5. Warranties

  • Workmanship warranties vary by service type (typically 1-2 years).
  • Equipment warranties are provided by manufacturers and subject to their terms.
  • Warranties may be voided by improper use, lack of maintenance, or unauthorized modifications.
  • Warranty claims must be submitted within the warranty period.

6. Maintenance Plans

  • Maintenance plans are annual agreements that automatically renew unless cancelled.
  • Cancellation must be requested at least 30 days before renewal date.
  • Benefits apply only during the active plan period.
  • Plans are non-transferable unless specifically stated otherwise.

7. Liability Limitations

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages.
  • Our liability is limited to the cost of services provided.
  • We are not responsible for pre-existing conditions or damage not caused by our work.
  • Force majeure events (natural disasters, pandemics, etc.) may affect service delivery.

8. Customer Responsibilities

Customers agree to:

  • Provide accurate information about their property and HVAC system.
  • Ensure safe access to equipment and work areas.
  • Follow manufacturer and technician recommendations for system care.
  • Inform us of any known hazards or special conditions.

9. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Perks HVAC and protected by copyright laws. Unauthorized use is prohibited.

10. Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through:

  • Good faith negotiation between parties
  • Mediation if negotiation fails
  • Binding arbitration in [STATE/COUNTY] as a last resort

11. Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these terms by reference.

12. Modifications

We reserve the right to modify these terms at any time. Changes become effective upon posting to this website. Continued use of our services constitutes acceptance of modified terms.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of [STATE], without regard to conflict of law principles.

14. Contact

For questions about these Terms of Service, please contact us:

  • Email: cs@perkshvac.com
  • Phone: (312) 402-6921
  • Address: 2847 N Milwaukee Ave, Chicago, IL 60618