Privacy Policy
Last updated: [INSERT DATE]
Perks HVAC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and mailing address when you contact us, request a quote, or schedule service.
- Service Information: Details about your HVAC system, service history, and preferences.
- Payment Information: Credit card or payment details when you make a purchase (processed securely through third-party payment processors).
- Website Usage Data: IP address, browser type, pages visited, and other analytics data collected through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Respond to your inquiries and provide customer support
- Send promotional communications (with your consent)
- Comply with legal obligations
- Protect against fraud and unauthorized access
Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties who help us operate our business (payment processors, scheduling software, etc.)
- Business Partners: Equipment manufacturers for warranty purposes
- Legal Requirements: When required by law or to protect our rights
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Object to certain processing of your data
Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: cs@perkshvac.com
- Phone: (312) 402-6921
- Address: 2847 N Milwaukee Ave, Chicago, IL 60618